MultiCare Premiere
Our top-of-the-range health plan with the highest overall benefit limits.
What it is about
MultiCare Premiere is the best, top-of-the-range option of all MultiCare Plans offering the best overall benefits limits of up to €3.000.000.
You can choose between the Comprehensive Cover which covers your expenses for doctors and drugs as well as your expenses in case of an admission to a hospital, or the Standard Cover which covers your expenses in case of an admission to a hospital.
As MultiCare is truly an international health plan, customers can select the country where they will receive treatment based on their choice of areas: If you choose Area 1, you will have worldwide coverage. If you choose Area 2 you will have cover for the whole world excluding the USA, Canada, and Switzerland.
In case of emergency treatment and under certain conditions, the MultiCare Premiere offers an "outside of area" cover while being in the USA, Canada, or Switzerland, even if you have not chosen the area which covers these countries.
Benefits
In-Patient Treatment
With MultiCare Premiere, your expenses are covered in case of an admission to a hospital or clinic.
- Hospital charges
- Surgeons’ and Anaesthetists’ charges
- Physicians’ charges
- Consultations, diagnostic procedures, and physiotherapy
- Additional accommodation
- Cash benefit
- In-patient Rehabilitation (medically necessary)
- Out-patient surgical procedures
- In-patient CT, MRI and PET scanning
- Oncology Treatment Radiotherapy/chemotherapy
- Day patient and outpatient radiotherapy and chemotherapy cash benefit
- Pregnancy
- Childbirth cash benefit
- Ambulance Transport (when medically essential)
- Emergency Treatment - Outpatient first aid following an accident.
- Outside area of cover (This benefit is payable when members are travelling for business or pleasure only)
- Men's and Women’s health & wellbeing cover
Out-Patient Treatment
If you choose the Comprehensive cover, MultiCare Premiere also provides the following out-patient coverage:
- Medical practitioner charges and prescription drugs
- Medical practitioner consultations, diagnostic procedures and physiotherapy
- Out-patient CT, MRI and PET scanning
- Alternative treatment
- Accidental damage to teeth
- Psychiatry
- Nursing-at-home
Additional Benefits
- Second Medical Opinion
- Health Screen for Men, Women and Children
- Teeth Cleaning
- Non-routine dental care. Major restorative dental treatments.
- Children vaccinations
- Travel Allowance
Other Services
International Emergency Medical Assistance
Our evacuation and repatriation service is available 24 hours a day, 365 days a year, anywhere in the world. In case of a medical emergency, if you can’t get the treatment you need locally, we will arrange to take you to the nearest place where the treatment is available.
Direct settlement of in-patient hospital bills
We have arrangements with over 11,000 medical providers worldwide through which in-patient bills can be settled directly.
Expert Health Information
Our health telephone information service, is available to all our members 24 hours a day, 365 days per year. You can speak directly to experienced health professionals for various healthcare issues. All kinds of information on illnesses, medical terms, medications, infant care – is just a phone call away.
Administration of policies and claims handled directly from Cyprus
A team of professionals based in Cyprus is taking care of your needs. For treatment outside of Cyprus we have the global support of AXA PPP healthcare, one of the UK’s leading and most experienced healthcare providers.
My Digital Doctor
As a member, you will have access to My Digital Doctor, our online AI-based virtual medical assistant to evaluate your symptoms, receive recommendations on what to do next and a pre-diagnosis in less than 3 minutes.
Specialized Call Center for prompt customer service
As a member, you have access to a Specialized Call Center for more efficient and prompt support.
Case Management
Our Case Managers offer a friendly and professional service to assist members going through treatment. The Case Managers have the knowledge and skills to provide emotional support and administrative assistance from diagnosis through to the end of treatment.
Optional Covers
For those members who are covered or choose to be covered under the Premiere plan, you can choose these optional covers which reinforce even more the high level of benefits offered by MultiCare.
Out-patient add-on pack for Premiere Plan – Standard Cover
| Benefits |
| Yearly Maximum |
| GP Visits & Medical practitioner Consultations |
| Prescription Drugs |
| Diagnostic Tests |
| Physiotherapy and Alternative treatments |
| Psychiatric Treatment |
Optional Upgrade Pack for Premiere Plan – Comprehensive Cover
| Benefits |
| Dental |
| Optical |
| Chronic Conditions |
| Health Screen |