Specialized Call Center for prompt customer service

Universal Life has created a new Specialized Call Center for a more efficient and prompt support of customers who are members of the MultiCare International Health Plan.

Through the new Call Center, customers can:

• Receive information about the Exclusive Preferred Providers’ Network of Universal Life
• Arrange appointments with private doctors of their choice who are part of the Exclusive Network.
• Learn about Hospitals, Doctors and Referral Procedures to Emergency Units.

You can contact the new Call Center at ➡️ 22419555

Working hours ➡️ Monday-Friday 8:00am - 21:00pm.

• During after hours, weekends and holidays only calls for emergency cases and referrals to Emergency Units will be answered.

Important:

➡ The new Call Center provides support on appointments and inquiries related to the Preferred Providers’ Network; It’s not related to issues that concern benefits and features of the MultiCare Health policies.

➡ The new Call Center provides support related to the Preferred Providers Network in Cyprus.